In January, I asked if this poo level of service had been experienced by anyone else.

In December, a survey by Consumer Focus finds that 55% of people polled had suffered the same stupidity.

I’m actually more jealous than surprised or annoyed; I wish I got paid in advance for failing to provide a decent service, but unfortunately my day job expects me to actually do the work before handing over any money.

Perhaps performance-related pay for parcel deliveries is the way to go?