As I’ve been saying for weeks now, I have arranged Broadband for my phone (and, of course, computer). I was hoping that I was going to be the first person in my circle to have it installed without hassles, breakdowns, or the usual delays. Oh, my optimistic folly!
The Broadband was not working for the first week after the first installation, and of course the ‘call back within 48 hours to tell you what the problem is’ didn’t happen. A snotty e-mail from me elicited a response, apologetic and saying that it was fixed now. Indeed it was, for about two hours, and then the phone line went dead, and remained that way for five days.
Now, I’m not saying that the phone line died because of the broadband installation being screwed up, but it looks bad, doesn’t it? I’m aware of the dangers of ‘Post Hoc, Ergo Propter Hoc’ thinking (except when it comes to the West Wing episode of that name, which is as good as you’d expect), but the conclusion’s pretty inescapable…
Anyway, the landline’s back on now, but the Broadband problem’s happening again. Hmph. If it’s not resolved soon, I’ll name and shame them – that’ll scare them into sorting it out, oh yes by jiminy.
(And the reason I’m able to post this is because I’m doing it in one of those interweb café places – I know, I know, spending money just to update the blog! How good am I to you folks, eh?)